For users
For security reasons, invites to Penneo are only active for 14 days. If you have received an invite which has expired you should contact your administrator, who can send you a new invite.
Remember to add an eID if you wish to use this as a login method since you can not log in with an eID before you have added it as a login method.
Connect an Electronic Identity Provider to your Penneo Login
For Administrators
If you have a user with an invitation that has expired, you can ask another administrator to reset your password. If you are the only administrator, you can contact Penneo Support for help.