How to activate touch signature on a case file

Signing with touch means drawing your signature on a tablet or computer, uploading a picture of your signature or creating a text-based signature. 

Touch signature is much safer than a conventional pen-made signature, as both the IP address of the signer and the date and time of the signature are registered and become an integral part of the final digital document. As a result, content integrity and non-alteration are still ensured. However, it is not as secure as one made with an eID, therefore, we only recommend using it as an exception when you require a signature from an individual which does not possess or cannot access an electronic ID.

Note that touch signature only can be activated if the administrators of your company has allowed it as a signing method. If you cannot find the option to activate touch after following the instructions below, it is likely not an allowed signing method for your company. Therefore, if you wish for your signers to sign with touch, you will first have to reach out to one of your administrators that can activate it. 

Choose which UI matches yours below, to find out where you can activate touch signature.

Guide for Penneo V1	Guide for Penneo V2
Guide for the Desktop Application

Guide for Penneo V2

Touch signature is activated on specific signers when creating a case file. It is also possible to allow touch signature after send out, see How to change settings of a signer after send out.

1. Begin creating a case file like you normally would. Once you get to the step of adding signers, click on Add Recipient. 
2. Fill in the information for your signer. 
3. Click on Show Advanced Options, and under Signing Options, make sure to checkmark Allow touch signatures. If you cannot find this option, or if you cannot checkmark it, it may be due to access settings, or it is not an allowed signing method for your company. If you think it should be an allowed method, contact your administrator. 
4. Click on Add Recipient when you are finished. 
5. The recipient you just added can sign with touch signature. Note that you will need to allow it individually for each signer. 

Guide for Penneo V1

Touch signature is activated on specific signers when creating a case file. It is also possible to allow touch signature after send out, see How to change settings of a signer after send out.

1. Begin creating a case file like you normally would. Once you get to the step of adding signers, fill in the information for your signer. 
2. At the bottom of the Master data section, you will find a checkbox to Allow touch signatures. Checkmark the checkbox to enable this option for your signer. If you cannot find this option, or if you cannot checkmark it, it may be due to access settings, or it is not an allowed signing method for your company. If you think it should be an allowed method, contact your administrator. 
3. Click on Create signer when you are finished. 
4. The recipient you just added can sign with touch signature. Note that you will need to allow it individually for each signer. 

Guide for the Desktop Application

Touch signature is activated on specific signers when creating a case file. It is also possible to allow touch signature after send out, see How to change settings of a signer after send out. Note that this must be done through your archive, and not the Desktop Application. 

1. Begin creating a case file like you normally would. Once you get to the step of adding signers, fill in the information for your signer. 
2. On the right side of your signer, there is an option called Touch which refers to touch signature. Checkmark the box under it to allow touch signatures for the signer. If you cannot find this option, or if you cannot checkmark it, it may be due to access settings, or it is not an allowed signing method for your company. If you think it should be an allowed method, contact your administrator.  
3. The recipient you just added can sign with touch signature. Note that you will need to allow it individually for each signer.