You can only upload PDF files to Penneo.
Text files can be exported from your word processor in PDF-A compatible format. This format is recommended for long-term storage of digital documents (ISO 19005-1 compliant).
Files must not exceed 20 MB, and we recommend having a max size of 15 MB, as processing of the document can increase the size of the files by 25%.
Restrictions to finalization emails
If a case file contains one or more documents which size exceeds 7,5 MB, they will not be attached in the final email. Instead, you will receive a link to the Penneo archive, where you can view the documents. Note that copy recipients will also not be able to receive the documents if one or more exceeds the limit of 7,5 MB.
If the total size of all documents in a case file exceeds 7,5 MB, the documents will be attached in the final email, but you will receive them in email parts, rather than all documents being attached in a single email.