If you need to get in touch Penneo Support, it may be helpful to provide your Case file ID. Your Case file ID consists of numbers only and is 7 digits long.
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| Guide for Penneo V2 |
Guide for Penneo V2
- When logged in to Penneo, locate the case file you would like to find out the case file ID on.
- Click on the case file
- Copy the URL from the browser or copy the ID written next to the case file status and send it to the support team.
Guide for Penneo V1
- When logged in to Penneo, locate the case file you would like to find out the case file ID on.
- Click on the case file
- Copy the URL from the browser and send it to the support team.
