If the name is hidden on a signed document, the most common reasons are the following:
- The signer have chosen hidden name and/or address in the CPR register
- The signer is not located in Denmark and therefore NemID can not validate the signers identity
- The signer doesn't have an active name in the NemID certificate
When we can't get the name from the certificate the name will be hidden on the document.
Tip: If you would like to validate the signer, Penneo recommends adding SSN validation to the signer. This means that Penneo will validate the Signer and ensure that the SSN provided is the same as the signer.
You can read more about access control and SSN-validation here.