Automatic deletion is a feature that only an Administrator of your Penneo company account is able to set up. The feature enables you to set up account wide policies for automatic deletion of case files in Penneo. This makes it easier to comply with security policies.
 |
 |
| Guide for Penneo V2 |
Guide for Penneo V2
- Click on Configure on the left side menu, and then Company.
- Scroll down to the Data Handling section. Here, you can activate either or both automatic data deletion and emptying the recycle bin automatically by checkmarking the box next to the options. Note that this is a company-wide setting, and it is important to let your users know of this in order to avoid mistakes or accidents.
- Now select the interval you want for each setting. In the example below, case files will be moved to the recycle bin after 1 month (30 days), and then after another month they will be permanently removed from the recycle bin. Note that once they have been removed from the recycle bin they cannot be restored.
Guide for Penneo V1
- Click on the profile icon in the top right corner and choose My company in the dropdown menu.
- Scroll down to the Data Handling section. Here, you can activate either or both automatic data deletion and emptying the recycle bin automatically by checkmarking the box next to the options. Note that this is a company-wide setting, and it is important to let your users know of this in order to avoid mistakes or accidents.
- Now select the interval you want for each setting. In the example below, case files will be moved to the recycle bin after 1 month (30 days), and then after another month they will be permanently removed from the recycle bin. Note that once they have been removed from the recycle bin they cannot be restored.
