Delete/reactivate "Rejected" signer in V1
When a signer decides to decline to sign, you can remove the person from the casefile so that it can proceed on the system and be completed.
- Click on the casefile and on the person who has rejected to sign.
- Click "Actions" and select "Revert rejection".
- Then the signer changes status to "Pending signature".
- Click on the signer again. Select "Actions" and "Delete signer".
- The signer is now removed and the casefile will be forwarded in the flow or completed.
Delete/reactivate "Rejected" signer in V2
When a signer decides to decline to sign, you can remove the person from the casefile so that it can proceed on the system and be completed.
- Click on the casefile and on the person who has rejected to sign.
2. Click "Actions" and select "Revert rejection".
3. Then the signer changes status to "Pending signature".
4. Click on the signer again. Select "Actions" and "Delete signer"
5. The signer is now removed and the casefile will be forwarded in the flow or completed.