What is the difference between User and Administrator in Penneo? – Penneo Help Center

When you as a company have purchased Penneo and therefore have a company account, you will be able to administrate your users in Penneo.

Here you can see an overview of differences between the two user types:

	Administrator	User
Creating and administrating own case files	Yes	No
Sharing own folders	Yes	No
Deleting own folders	Yes	No
Administrating or viewing others folders	No*	No*
Administrating or viewing others case files	No*	No*
Administrating login methods for users	Yes	No
Creating Penneo Users	Yes	No
Deleting Penneo Users	Yes	No
Changing company’s master data	Yes	No
Resetting login for Penneo users	Yes	No
Changing details for Penneo users	Yes	No
Administrating own Penneo user profile	Yes	Yes
Deleting Users and transferring their archive to another Penneo User	Yes**	No
Allowing acces to user’s KYC archive	Yes	No
Administrating allowed e-signatures	Yes	No
Administrating company’s Templates	Yes	No
Administrating e-mail signature for the company	Yes	No
Administrating Automatic data deletion for the company	Yes	No
Administrating set up for SSO	Yes	No
Administrating standard language for the account	Yes	No
Administrating Branding for the company account	Yes	No

* All Penneo users are individual and nothing is shared as default. Having access to other’s folders or case files is possible only if the owner of the folder has shared the folder with another Penneo User. Read more here: Sharing folders in Penneo

** Possible only if the following settings has been activated: Delete User and allow transferring ownership of data

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